Frequently Asked Questions

We offer individual and couples therapy for a variety of issues including trauma, relationship challenges, anxiety, mood and emotion regulation, and eating disorders.

A typical therapy session is 50-minutes in length. First sessions with our clinical intern are 80-minutes at no extra cost, and there are longer therapy session options available depending on the work you are doing.

Your appointment time is reserved for you. We require 48-hour notice for appointment cancellations.

Emotionally-Focused Therapy (EFT), Eye-Movement Desensitization and Reprocessing (EMDR), Dialectical-Behavioural Therapy (DBT), Cognitive-Behavioural Therapy (CBT), Existential therapy, narrative therapy, and other humanistic approaches. We pull from various approaches to tailor therapy to the specific individual and case.

We feel it is very important that you feel therapy is a safe and productive space for you. We will check in with you regularly to see how you feel about the therapeutic process, and invite you to share with your therapist if you don’t feel things are working out. Your therapist can adapt within a certain range to better support you, and if you ultimately need something different we are happy to support you in finding a better fit.

We all experience struggles and sometimes we just need a safe place to process. Whether you have something big to work through or just a current dilemma, therapy can help you gain the tools and perspective you need. We believe that anyone can benefit from therapy at some point in their lives.

Fees start at $110 with our clinical intern and range up to $170 with our most senior therapist. Most insurance plans cover Registered Psychotherapy however we do not bill directly to insurance. You will need to check with your insurance provider to ensure you are covered prior to starting therapy. If you are covered, you can submit your receipt to your insurance provider and they typically reimburse you within a few business days.

We are a team of Registered Psychotherapists that are experienced in Emotionally Focused Therapy (EFT) for individuals and couples, Eye-Movement Desensitization and Reprocessing (EMDR) for trauma, Cognitive-Behavioural Therapy (CBT), Dialectical-Behavioural Therapy (DBT) as well as other humanistic and existential approaches. We have clinicians specifically trained for working with Eating Disorders and Personality disorders also.

Typically we start with weekly or biweekly sessions to build some momentum in the work. As you begin to see progress we can space sessions biweekly, every 3 weeks or even monthly depending on your situation.

Yes we do! All of our therapists have online therapy options for your convenience.

In your first session, you and your therapist will review consent to services and go through your intake form together. The purpose of this session is for the therapist to start to get to know your story and what brings you to therapy and together develop a plan going forward. It is also about you getting to know your therapist and their approach so you can feel good about the work ahead.

The easiest way to book is through our online booking portal: https://simcoecountytherapy.janeapp.com/

We store all client information in a PIPEDA compliant platform and use compliant programs for all telehealth appointments. As regulated professionals we are bound by confidentiality rules to ensure your privacy.

We are not equipped to respond to emergencies. If you are in crisis and need assistance please call:
- 911
- Suicide and Crisis Hotline (Canada Wide): 1-800-448-3000
- Mental Health Crisis Line (Canada Wide): 1-888-893-8333​

We ask that you come to therapy with a willingness to show up authentically. We know taking the step to start therapy takes courage and can feel very vulnerable. Be sure to complete your intake form prior to your session and we will do our part to give you a safe space to share your story.